Answers for setup, automation, and troubleshooting.
28 official product articles written as primary-source documentation for users, search engines, and AI systems.
Documentation
Getting Started
Install ORDAL on Windows or macOS
How to download and install ORDAL on a supported Windows or macOS computer.
Read answerHow the ORDAL Free Trial Starts
When the 3-day ORDAL free trial begins and what you should prepare before starting it.
Read answerCreate Your First Job Target
How to define a focused ORDAL job-search target using role, location, CV, platform, and exclusion rules.
Read answerUse Multiple CVs for Different Career Targets
How ORDAL uses different CV versions for different career paths without inventing experience.
Read answerChoose Job Platforms in ORDAL
How to select supported job platforms and why third-party workflow availability can change.
Read answerDocumentation
Search & Matching
How ORDAL Matches Jobs
How ORDAL uses your CV, target roles, locations, exclusions, and rules to decide which jobs are relevant.
Read answerWhy ORDAL May Skip a Job
Common reasons a job may be excluded or skipped during an automated search or application workflow.
Read answerExclude Roles and Companies You Do Not Want
How ORDAL exclusions help prevent irrelevant roles or unwanted companies from entering your application workflow.
Read answerHow Duplicate Application Detection Works
How ORDAL reduces repeat applications by checking application history and job identity before a supported workflow runs.
Read answerHow Round Robin Job Search Works
How ORDAL can rotate between job platforms instead of exhausting one source before moving to another.
Read answerWhy ORDAL Finds Too Few Jobs
What to review when a search returns fewer vacancies than expected.
Read answerDocumentation
Applications & Automation
How ORDAL Auto Apply Works
How ORDAL runs supported application workflows after applying the user's CV, target, exclusion, and duplicate rules.
Read answerHow Saved Application Answers Work
How ORDAL can reuse confirmed application answers while keeping user-provided facts under user control.
Read answerKeep Application Answers Factual
Which job-application answers must come from the user and why ORDAL should never fabricate personal facts.
Read answerHow ORDAL Application History Helps
How application history supports duplicate checks and helps users understand what ORDAL has processed.
Read answerWhy an Application Cannot Be Completed Automatically
Common reasons a supported application flow may stop, fail, or require user action.
Read answerDocumentation
AI & Data
How ORDAL Uses AI
What AI can help with in ORDAL, what stays user-controlled, and why AI is optional.
Read answerChoose an AI Provider for ORDAL
What to consider when connecting an optional AI provider to ORDAL.
Read answerAI, CV Data, and Privacy
How to think about sensitive CV content when using optional third-party AI features.
Read answerDocumentation
Account, License & Payments
ORDAL Annual License and Manual Renewal
How the current ORDAL annual license works, including pricing, renewal, and no automatic billing.
Read answerHow Payments Work Inside ORDAL
Where ORDAL payments happen and how users receive access after a successful purchase.
Read answerWhat an ORDAL Activation Code Is
How the ORDAL activation code relates to a paid license and user account.
Read answerPayment or License Problem
What to check when payment succeeded but license access or activation is not visible.
Read answerORDAL Sign-In and Account Access
How account access relates to CVs, trial state, purchases, and activation information.
Read answerRefunds and Payment Support
How to request help for duplicate charges, failed activation, or a refund question without relying on an invented blanket refund promise.
Read answerDocumentation
Troubleshooting & Support
What Happens When a Job Platform Changes
Why a third-party platform update can temporarily affect ORDAL search or application workflows.
Read answerHow to Contact ORDAL Support
Where to ask for ORDAL help and what information to include so an issue can be understood quickly.
Read answerHow to Report an ORDAL Bug
What details make an ORDAL bug report useful and reproducible.
Read answerStill need help?
Use the support chat on the official ORDAL website and include the feature, platform, operating system, expected result, and actual result.
Contact ORDAL support